Shipping policy
Shipping & Delivery Policy (Digital Products)
Last updated: 11/13/2025
Because we sell digital in-game items, no physical shipping is required. All products are delivered digitally through our Discord server.
How Delivery Works
After completing your purchase, you must join our Discord server to receive your order.
Delivery steps:
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Join our Discord at: https://discord.gg/RWPY6PaC6z
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Open a ticket or follow the instructions in the #claim-orders channel
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Provide your order number and any required information
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A staff member will deliver your digital item in-game
Delivery Timeframe
Delivery times may vary depending on staff availability.
Typical delivery window:
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Instant to 1 hour after submitting your order ticket on Discord
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Peak times may require up to 12 hours
If you do not claim your item on Discord, delivery cannot be completed.
Customer Responsibility
To receive your purchase, you must:
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Join our Discord server
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Provide accurate order information
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Be available in-game if required for delivery
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Follow the instructions in our ticket system
Failure to do so may delay your order.
No Physical Shipping
Since all items are digital, we do not ship packages, charge shipping fees, or provide tracking numbers.
All fulfillment is handled digitally.
Unclaimed Orders
If you do not join the Discord or respond to staff messages within 7 days, your order will be considered unclaimed.
Unclaimed digital orders are not eligible for refunds, as outlined in our No-Refund Policy.
Support
If you need help claiming your order, open a ticket on Discord or contact us at:
mm2stocking@gmail.com